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Website Preferences · Transparency

Cookie Policy

This page explains how cookies and similar technologies may be used when you visit our website. It covers what these technologies do, why they may be needed and how you can manage your preferences.

Essential Functions Some cookies help the website operate securely and provide the functions you request.
Your Preferences Where required, non-essential cookies are used only after you have made a choice.
Manage Your Choices You can review your browser settings and any available cookie preference controls.

1. What Are Cookies?

Cookies are small text files that a website may place on your device when you visit. They can help a website remember certain information, maintain basic functions and understand how visitors interact with its pages.

Similar technologies, such as local storage, pixels and scripts, may also be used for functions that are comparable to cookies. In this policy, we use the term “cookies” to refer to these technologies where appropriate.

2. Why Cookies May Be Used

Depending on the features enabled on this website, cookies may be used for the following purposes:

Strictly Necessary Cookies

These support essential website functions, such as security, navigation, session management and the operation of forms or preference controls. They may be needed to provide a service you have requested and cannot always be disabled through the website itself.

Preference Cookies

These may remember choices you make, such as certain display settings or cookie preferences, so you do not need to enter them again on every visit.

Analytics Cookies

If an analytics service is enabled, these cookies may help us understand which pages are visited, how visitors navigate the site and whether technical problems occur. This information can help improve website usability and performance.

Third-Party and Embedded Content Cookies

Certain features provided by external services may set their own cookies or use similar technologies. These features may include embedded content, external booking tools or other integrations, if present on the website.

The categories above describe possible uses. The cookies actually present depend on the website features and third-party services currently enabled.

3. Essential and Non-Essential Cookies

Strictly necessary cookies may be used where they are required to provide a service you request or to make the website function correctly, in accordance with applicable requirements.

Non-essential cookies, including those used for analytics, advertising or optional third-party features, will be set or accessed only after you have been given the appropriate information and provided consent where required.

If you decline non-essential cookies, the website should continue to provide its essential functions. Some optional features may not be available if they depend on technologies you have declined.

4. How Long Cookies Remain on Your Device

Cookies generally fall into two categories:

  • Session cookies: these are usually removed when you close your browser.
  • Persistent cookies: these remain on your device until they expire or you delete them.

The lifetime of an individual cookie depends on its purpose and the service that sets it. Where a consent tool is used, the period for remembering your choice should reflect the tool’s configuration and applicable requirements. We aim to avoid keeping cookie-related information for longer than necessary.

5. Third-Party Services

Some website functions may rely on external providers, such as hosting, security, analytics, embedded media or appointment-related tools. Where these providers use cookies or similar technologies, their processing may also be governed by their own privacy and cookie information.

We aim to review the services enabled on the website and make relevant information available where required. Third-party services should not be assumed to be active simply because they are mentioned in this policy.

6. Managing Your Cookie Preferences

Where a cookie preference tool is available, you can use it to accept or decline non-essential categories and revisit your choices later. Essential cookies may remain active where they are necessary for the website to function or to provide a service you request.

You can also manage cookies through your browser settings. Most browsers allow you to review, block or delete cookies. The available controls vary by browser and device.

Before changing your settings

Blocking all cookies may affect features such as saved preferences, form functionality or session-based services. Deleting existing cookies may also reset choices you previously made.

7. How to Change Browser Settings

You can usually find cookie controls in the privacy or security settings of your browser. Help pages for your browser provide instructions for deleting existing cookies, blocking future cookies and managing site-specific permissions.

If you use more than one browser or device, you may need to adjust the settings separately on each one.

8. Personal Information and Cookies

Some cookies or similar technologies may collect information that relates to an identifiable person or device. Where this happens, that information will be handled in accordance with applicable data protection requirements and our Privacy Policy.

For more information about the personal information we collect, how it is used, how long it is retained and the rights available to you, please read our Privacy Policy.

9. Changes to This Cookie Policy

We may update this policy if website functionality changes, new services are introduced or our approach to cookies needs to be clarified. The revised version will be published on this page.

If a change affects the way consent is required or obtained, we will make appropriate updates to the relevant preference controls and notices where necessary.

10. Further Information

If you would like to learn more about cookies and online privacy, the Information Commissioner’s Office provides guidance on its official website: ico.org.uk.

You can also review our Privacy Policy for further information about how personal information is handled when you browse the website or submit an enquiry.

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